Credit Card Update Form

Get A Quote Pet Insurance

Need to update your payment information? Please visit our online customer portal at

This online portal allows you to update your account information, submit pet insurance claims and view the status of you claims.

Need assistance? Please see some of our Frequently Asked Questions:

Q: How do I create an account?
A: First, you need to know your policy number and the name of the policy holder on your account. Once on the portal website, select “Create New Account”. Here you will need to enter your policy number and the policy holder name. Make sure you read and click the consent box to move forward. Click “Create New Account” and enter your email address and select a password. (Make sure this is something you will remember) Click “Sign Up” – and you’re done! Now you’re ready to submit your first electronic claim.

Q: When I try to register is says my account is already registered
A: Please contact our call centre at , they will be able to reset or notify you of your account log-in details.

Q: I don’t remember my password, how do I reset it?
A: Select “Forgot Password” on the login screen and fill in the email address associated with the account. We will send you a link to this email address that allows you to reset your password.

If you have another question, please go to our Contact Us page, or call us at 1-866-600-2445.

Medical conditions that are noted, symptomatic or diagnosed prior to enrollment, or during a waiting period are pre-existing to Coverage and not available for coverage. This advertisement is an outline only, the actual policy issued terms and conditions will prevail.