Make a Claim |
Making a claim is simple with ShelterCare, just follow the steps below:
- Download and print out the .PDF of the claim form. Download Claim Form Here
- Fill out Part 1 of the form. Be sure to print clearly and provide all required information.
- Take the form to your veterinarian and have them fill out Part 2 of the form and sign.
Note: Ask your veterinarian if they are using EVE (real-time claims filing for veterinary hospitals and clinics.)
- Sign and date your claim form before you fax or mail it in.
24PetWatch Pet Insurance Programs
P.O.Box 2150
Buffalo, NY 14240-2150
Call us toll free:
1-888-897-7387
Fax: 1-866-369-PETS (7387)Call Center Hours
(Eastern Time)
8:00am to 9:00pm (Mon-Fri)
9:00am to 6:00pm (Sat)
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The documents are in Acrobat format. If they don't open automatically when you click on them, go to the "Acrobat Reader" website to download and install the free Acrobat 6 reader. |
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We had pet insurance for our two cats already, and when we brought Ollie home as a puppy we decided to take out pet insurance for him right away. Just 2 weeks after enrolling in the program, Ollie had an accident by the pool at our apartment complex and fractured his elbow. The leg had to be amputated due to infection. Taking out pet insurance was the best and luckiest thing we've ever done! Client: Cassidy & Shannon; Dallas, Texas Pet: Ollie, Pug, 6 months Claim Paid: $2,473.44 |